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Support
Contact our support team for technical questions. Please describe the problem you are encountering clearly, and also provide us your order ID and the product name. Most of time, our response will be within 24 hours in business day.

General Questions
Q1: Can I try the software before purchasing?
Yes. You can download the software you like from our website, and then install it. Please ignore the registration request, and just click the close button. There will be the time limit in the trial version.
Q2: How long can I receive my registration code after order?
Most of the time, users can receive the registration code within a few minutes or hours after order. However, some times for some reason, if you have not received the registration information after your purchase, please email to our Sales Team: sales@goodoksoft.com to get help. Our Sales Team will find your order information and send you the registration code soon.
Q3: Can I upgrade the software for free in the future after purchasing?
Yes. We provide free upgrade service. Please keep your eyes on our website for upgrade information.
Q4: How to report bugs?
Please email any bugs or problem when using to support@goodoksoft.com.
Q5: Do I need to re-register after I re-install the software?
No. You do not need to re-enter. Our software can memory your registration status.
Q6: If I want to buy several products, can I get a discount?
Sure. Please visit http://www.goodoksoft.com/products.htm for detail. We provide some discount packs here for you.

Please feel free to contact us for software problem, sales questions or the business cooperation issue. Below is our contact information:

Support Team: support@goodoksoft.com

Sales Team: sales@goodoksoft.com

Business Team: business@goodoksoft.com

 
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E-mail: support@goodoksoft.com